Definition
A collection letter is a professional document written by a creditor, be it a company or a business owner, to a debtor notifying them of the money they owe the sender of the letter and in most cases, giving them instructions on how to contact the creditor and make the late remittance.
Tone
The collection agent should write the letter in a tone that is both firm and considerate, reminding the customer of the amount that is past due and that the business would appreciate a swift payment. For example, a collection letter for a debt that is 30 days past due might start out by stating, "We have yet to receive payment and would encourage you to send it as soon as possible in order to maintain your credit privileges."
Content
The content of any business collection letter usually states the nature of the complaint and the steps that the recipient needs to take to resolve it. For example, a letter for a debt that is 60 days past due might state: "We still have not received payment for Invoice #19 dated January 2, 2012. On March 2nd, we sent a past due reminder but have not heard back from you. Please contact our office as soon as possible to arrange payment."
A collection letter is a professional document written by a creditor, be it a company or a business owner, to a debtor notifying them of the money they owe the sender of the letter and in most cases, giving them instructions on how to contact the creditor and make the late remittance.
Tone
The collection agent should write the letter in a tone that is both firm and considerate, reminding the customer of the amount that is past due and that the business would appreciate a swift payment. For example, a collection letter for a debt that is 30 days past due might start out by stating, "We have yet to receive payment and would encourage you to send it as soon as possible in order to maintain your credit privileges."
Content
The content of any business collection letter usually states the nature of the complaint and the steps that the recipient needs to take to resolve it. For example, a letter for a debt that is 60 days past due might state: "We still have not received payment for Invoice #19 dated January 2, 2012. On March 2nd, we sent a past due reminder but have not heard back from you. Please contact our office as soon as possible to arrange payment."
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